Help & Support

Submit your request to make a change if you are a sole proprietor or the authorised person of your company,
or use the forms below if your company requires more than 2 authorised persons to make a change.

• Request Business Account Maintenance
• Apply for OCBC Velocity
• Manage OCBC Velocity

• Apply for SME Financing
• Request Telegraphic Transfer Amendments/Cancellation Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

eBanking

OCBC Velocity Application Form

OCBC Velocity Change of Service Package Form

OCBC Velocity Authoriser
Acknowledgement Form

Manage OCBC Velocity Account Form

Multi Profile Form (for premium service package customer and branch submission only)

Corporate Phone Banking / eAlerts - Application Form

Corporate Phone Banking / eAlerts - Maintenance Form

Statutory Payments Registration Form

Manage Notification Preferences Form

Terms and Conditions:

OCBC Corporate API Service Terms of use

Branch

Business Account Opening Form

Business Account Update Form

DuitNow Registration and Maintenance Form

Combined Conventional and Islamic:

Authorised Person listing form (To Transact in Treasury Products)

Certificate of Status of Beneficial Owner for United States Tax Withholding and Reporting (Entities) [W-8BEN-E]

DNC Form / Letter of Declaration and Indemnity (Fund Receipt Purpose)

Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standards (CRS) Self-Certification Form for Entities

Minutes of Meeting

Request for Taxpayer Identification Number and Certification [W-9]

Short term money market deposit (STMMD) / Short term Treasury Deposit-i (STTDi) (Please download the form to use)

Audit Confirmation Request Form

FAQ for Audit Confirmation Request

Resident Payor Declaration Letter (Exporter)

Terms and Conditions:

Spot Foreign Exchange Contract and Currency Option (FX Service) Terms and Conditions

Business Account Terms and Conditions (Only Applicable for non-SMEs)

Payments

TT/RENTAS/GIRO Application Form

Telegraphic Transfer Amendments/Cancellation Form

DuitNow/Instant Transfer Recovery of Fund

IBG Stop Payment Form

SME Financing

EMM Business Financing Application Form (for EmB customer only) (Conventional)

EMM Business Financing Application Form (for EmB customer only) (Islamic)

Bank Guarantee Application Form (for EmB customer only)

Bank Guarantee-i Application Form (for EmB customer only)

Letter of Credit Application Form (Cash-Backed) (for EmB customer only)

Overdraft/FOREX Forward Line Application Form (Cash-backed) (for EmB customer only)

FOREX Forward Line-i Application Form (Cash-backed) (for EmB customer only)

Trade Services

Conventional Trade Application Forms

Islamic Trade Application Forms

Notice of Implementation of Electronic Payment and Discontinuation of eForm

Trade Services Authorisation Form

ARP Authorisation Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

Branch

Audit Confirmation Request Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

Branch

Business Account Update Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

Branch

Business Account Update Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

eBanking

Corporate Phone Banking / eAlerts / Business Card form - Application Form

Corporate Phone Banking / eAlerts / Business Card form - Maintenance Form

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

SME Financing

Repayment Assistance (PEMULIH) Service Request Form

EMM Business Financing Application Form (for EmB customer only) (Conventional)

EMM Business Financing Application Form (for EmB customer only) (Islamic)

Bank Guarantee Application Form (for EmB customer only)

Letter of Credit Application Form (Cash-Backed) (for EmB customer only)

Overdraft/FOREX Forward Line Application Form (Cash-backed) (for EmB customer only)

FOREX Forward Line-i Application Form (Cash-backed) (for EmB customer only)

Forms are best viewed on desktop using Adobe Acrobat Reader. If you are unable to view the content of this form, please download and save a copy in your local drive to access the form or upgrade your Adobe Reader to version 9 and above.

eBanking

OCBC Velocity Change of Service Package Form

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